Roberts Eyecare Associates - Sidney

My son had gotten flash burn in his eyes from school, I called the office and they had my son scheduled in no time!! The entire staff there is caring, professional, and down to earth!! Thank you for all you do!!!

I’ve been going to the Sidney office since my eye doctor in Oneonta retired 15+ years ago and I’ve always had a pleasant experience. Recently I went to the Vestal office and had a good experience with my glasses but once it came to my contacts I was basically thrown into the back seat with no answer to where my trial pair might be and after 4 months I called the Sidney office and I was helped right away and a new trial pair was ordered for me and arrived sooner than expected. Lesson learned is to just stick with the Sidney office from now on! Very thankful for all the staff that assisted me!

We liked our visit to Roberts . All employees were helpful and kind . it has been years for us since we had exams .we ordered 2 pairs each . would definitely go back to this location .

When something is wrong with your eyes it can be a scary time, I don’t think anyone on earth can disagree with that. I seem to have more eye problems than anyone in the Southern Tier, and thank goodness for the team and Roberts Eyecare in SIDNEY! After my golf trip in Gettysburg I thought I had something in my eye, a coworker noticed my eye looked awful 3 days later and I quickly called up the team at Robert’s in Sidney. The team there promptly answered the phone as they always do, and in less than a minute they were able to squeeze me in for an emergency appointment. The doctor proceeded to pull out “the biggest thing he’s ever pulled out of an eye”, a seed pod stuck under the membrane of the eye. He said if I didn’t get there that day I would have lost my eye (just joking about that part). Sidney is a small town, I would say Robert’s Eyecare in Sidney is a top 1 or 2 business in town, I only hope someday for our children and our children’s children that the Vestal location can learn a thing or two from the FIVE STAR TEAM in Sidney!

Glad my daughter told me to go to Sidney instead of other location (which I had appointment at other location). Took me right in for testing and no wait for Doctor to come in for examination. I had the pleasure of meeting Mary who was so helpful in helping me find the right glasses for me. She went above and beyond in every step explaining different things. The glasses came in sooner and I picked up and again I had the help of Mary. She should be commended on her outstanding Customer Service. Thanks again Mary and Roberts Eyecare of Sidney NY.

We have been using this Robert eye care for over 4 years. Everyone on staff is friendly, understanding, and take the time to explain what they see. They do not over charge or force you to spend when not needed. They work well with your insurance and explain what the insurance will and will not cover. I highly recommend Roberts Eye care in Sidney NY.

After i Walked in I was greeted right away, and in the waiting area I was sitting and waiting two minutes. Then I went back for my check up and those who examined me were very friendly and courteous.

Every time I come to Roberts Eye Care in Sidney I am treated with great courtesy, professionalism, and kindness. The expert care I receive gives me confidence my eyes are in the best possible “hands” :) I highly recommend Roberts Eye Care

Very professional staff here! They all had pleasant attitudes & exceptional customer service skills.. They will definitely take good care of you. I came in for an appt with my 2 small children (both under 3) and the girls up front went above and beyond to help in whatever way they could so everything ran smoothly. The doctor was very pleasant to speak with and I left my appt more educated about my vision. I definitely recommend!

PROFESSIONAL ON A PERSONAL LEVEL. Thanks again to everyone. The combination of my experiences with all of you would have to be chalked up to being friendly, professional, patient,knowledgeable, courteous,and personable staff. Won't have to go there too many times before I consider you all friends instead of simply healthcare providers.

The best eyecare facility I’ve ever been to. All of the staff and nurses are so kind and they will always take me right away and tell me to come in with no wait or hesitation if anything gets worse. Dr. Belanger is the kindest doctor I’ve ever met, he genuinely cares about his patients, and knows exactly what he’s doing. 10 out of 10 would recommend!

The best eye glass place I have ever been to. I would highly recommend to everyone. Took the time to do a really extension exam. Way better than any other place I have been to. Also accepted my insurance. Doctor introduced himself by his first name and had an awesome handshake. I knew right away that I was going to like this place. Also eye glasses can be made right there. This place is a good choice for all.

My daughter is 4 and was referred by her school for a eye exam. All the staff were very patient with her while waiting for her turn and great with having the paper work ready and made it simple for first timers. Then the women who did her first eye test was great and made it fun and exciting for her! The dr was amazing and very very kid friendly! He had to put drops in her eyes and distracted her while putting them in and kept her smiling then they put on cartoons for us while we waited for the drops to dilate her eyes! He also explained everything to me in simple terms and took time to answer all of my questions and concerns. Also the man who helps picks out glasses with you made her feel super special with explaining how they make lenses for the glasses you pick out just for you and that they wouldn’t work for anyone but her! She had a great first time experience and it means a lot sense we will be visiting there often because sadly her eye sight isn’t good but hopefully it will get better with the glasses and this team of amazing people to help!